[vc_row el_id=”services”][vc_column css=”.vc_custom_1532357128267{margin-top: 130px !important;}”][vcj_heading_simple content2=”SERVICES” color_text=”#8d8d8d” weight=”400″ italic=”” size=”custom” desktop_size=”18px” letter_spacing=”11px” animation_speed=”2″ animation_delay=”0″][vcj_heading_simple content2=”GOLDSHELL SUPPORT” color_text=”#505050″ italic=”” size=”xl” animation_speed=”2″ animation_delay=”0″ margin=”15px 0px 0px 0px”][vcj_empty_space height=”5px”][vcj_divider type=”solid” height=”0″ radius=”0″ contentlayout=”icon_option” icon=”icon-options” icon_color=”#d2d2d2″][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space height=”100″][/vc_column][/vc_row][vc_row full_width=”stretch_row” overflow=”default” el_id=”tutorial”][vc_column css_animation=”fadeInUp” overflow=”default”][vcj_icon_box icon=”icon-book-open” title=”TUTORIAL” improved_responsiveness=”1″ style=”style11″ color_title=”#505050″ color_text=”#686868″ color_icon=”#ededed” color_text_hover=”#f3bc47″ font_size=”24px”][/vcj_icon_box][vc_tta_tabs active_section=”1″ css_animation=”none”][vc_tta_section title=”Miner” tab_id=”1672823947861-0367d7dc-68fa”][vc_row_inner][vc_column_inner width=”1/4″ overflow=”default” css=”.vc_custom_1672907737786{padding-top: 50px !important;padding-right: 50px !important;padding-bottom: 50px !important;padding-left: 50px !important;background-color: #0a0a0a !important;background-position: center !important;background-repeat: no-repeat !important;background-size: contain !important;border-radius: 10px !important;}”][vcj_single_image image=”57989″ alignment=”center” radius=”0″ lightbox=”1″ overlay=”disabled” animation_speed=”2″ animation_delay=”0″][vcj_heading_simple content2=”BOX Ⅱ” color_text=”#505050″ italic=”” size=”default” animation_speed=”2″ animation_delay=”0″][/vc_column_inner][vc_column_inner width=”1/4″ overflow=”default” css=”.vc_custom_1672907742450{padding-top: 50px !important;padding-right: 50px !important;padding-bottom: 50px !important;padding-left: 50px !important;background-color: #d3d3d3 !important;border-radius: 10px !important;}”][vcj_single_image image=”57989″ alignment=”center” radius=”0″ lightbox=”1″ overlay=”disabled” animation_speed=”2″ animation_delay=”0″][vcj_heading_simple content2=”BOX” color_text=”#505050″ italic=”” size=”default” animation_speed=”2″ animation_delay=”0″][/vc_column_inner][vc_column_inner width=”1/4″ overflow=”default” css=”.vc_custom_1672907747574{padding-top: 50px !important;padding-right: 50px !important;padding-bottom: 50px !important;padding-left: 50px !important;background-color: #dbdbdb !important;border-radius: 10px !important;}”][vcj_single_image image=”57989″ alignment=”center” radius=”0″ lightbox=”1″ overlay=”disabled” animation_speed=”2″ animation_delay=”0″][vcj_heading_simple content2=”LITE” color_text=”#505050″ italic=”” size=”default” animation_speed=”2″ animation_delay=”0″][/vc_column_inner][vc_column_inner width=”1/4″ overflow=”default” css=”.vc_custom_1672907752432{padding-top: 50px !important;padding-right: 50px !important;padding-bottom: 50px !important;padding-left: 50px !important;border-radius: 10px !important;}”][vcj_single_image image=”57989″ alignment=”center” radius=”0″ lightbox=”1″ overlay=”disabled” animation_speed=”2″ animation_delay=”0″][vcj_heading_simple content2=”PRO” color_text=”#505050″ italic=”” size=”default” animation_speed=”2″ animation_delay=”0″][/vc_column_inner][/vc_row_inner][vcj_heading_simple content2=”VIEW ALL” alignment=”right” color_text=”#0c0c0c” italic=”” size=”default” animation_speed=”2″ animation_delay=”0″][/vc_tta_section][vc_tta_section title=”Extensions” tab_id=”1672823947876-5f99ec61-7f3f”][vc_row_inner][vc_column_inner width=”1/4″ overflow=”default” css=”.vc_custom_1672907757614{padding-top: 50px !important;padding-right: 50px !important;padding-bottom: 50px !important;padding-left: 50px !important;background-color: #000000 !important;border-radius: 10px !important;}”][vcj_single_image image=”59302″ alignment=”center” radius=”0″ lightbox=”1″ overlay=”disabled” animation_speed=”2″ animation_delay=”0″][vcj_heading_simple content2=”LOG” color_text=”#505050″ italic=”” size=”default” animation_speed=”2″ animation_delay=”0″][/vc_column_inner][vc_column_inner width=”1/4″ overflow=”default” css=”.vc_custom_1672907762842{padding-top: 50px !important;padding-right: 50px !important;padding-bottom: 50px !important;padding-left: 50px !important;background-color: #7c7c7c !important;border-radius: 10px !important;}”][vcj_single_image image=”59302″ alignment=”center” radius=”0″ lightbox=”1″ overlay=”disabled” animation_speed=”2″ animation_delay=”0″][vcj_heading_simple content2=”LOG” color_text=”#505050″ italic=”” size=”default” animation_speed=”2″ animation_delay=”0″][/vc_column_inner][vc_column_inner width=”1/4″ overflow=”default” css=”.vc_custom_1672907767282{padding-top: 50px !important;padding-right: 50px !important;padding-bottom: 50px !important;padding-left: 50px !important;background-color: #adadad !important;border-radius: 10px !important;}”][vcj_single_image image=”59302″ alignment=”center” radius=”0″ lightbox=”1″ overlay=”disabled” animation_speed=”2″ animation_delay=”0″][vcj_heading_simple content2=”FIRMWARE” color_text=”#505050″ italic=”” size=”default” animation_speed=”2″ animation_delay=”0″][/vc_column_inner][vc_column_inner width=”1/4″ overflow=”default” css=”.vc_custom_1672907772113{padding-top: 50px !important;padding-right: 50px !important;padding-bottom: 50px !important;padding-left: 50px !important;background-color: #e0e0e0 !important;border-radius: 10px !important;}”][vcj_single_image image=”59302″ alignment=”center” radius=”0″ lightbox=”1″ overlay=”disabled” animation_speed=”2″ animation_delay=”0″][vcj_heading_simple content2=”HUB” color_text=”#505050″ italic=”” size=”default” animation_speed=”2″ animation_delay=”0″][/vc_column_inner][/vc_row_inner][vcj_heading_simple content2=”VIEW ALL” alignment=”right” color_text=”#0c0c0c” italic=”” size=”default” animation_speed=”2″ animation_delay=”0″][/vc_tta_section][/vc_tta_tabs][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space height=”100″][/vc_column][/vc_row][vc_row full_width=”stretch_row” overflow=”default” el_id=”website-tool”][vc_column css_animation=”fadeInUp” overflow=”default”][vcj_icon_box icon=”pe-7s-search” title=”WEBSITE TOOL” improved_responsiveness=”1″ style=”style11″ color_title=”#505050″ color_text=”#8d8d8d” color_icon=”#ededed” color_text_hover=”#f3bc47″ font_size=”24px”][/vcj_icon_box][vc_row_inner content_placement=”middle” overflow=”default” max_width=”1640px” css=”.vc_custom_1672904296999{padding-right: 0px !important;padding-left: 0px !important;}”][vc_column_inner width=”1/3″ overflow=”default” css=”.vc_custom_1672904194510{padding-top: 80px !important;padding-right: 50px !important;padding-bottom: 60px !important;padding-left: 50px !important;background-color: #1e1e1e !important;border-radius: 10px !important;}” max_width=”350″ padding_tablet=”50px 50px 50px 50px” css_animation=”fadeInUp” css_animation_delay=”1″][vcj_heading_simple content2=”FIND MY MINER” alignment=”left” color_text=”#ffffff” font=”body” weight=”400″ italic=”” size=”m” animation_speed=”2″ animation_delay=”0″][vcj_empty_space height=”30px”][vcj_heading_simple content2=”IP TOOL” alignment=”left” color_text=”#ffffff” font=”body” weight=”600″ italic=”” size=”s” animation_speed=”2″ animation_delay=”0″][vcj_empty_space height=”20px”][vcj_text_block paragraph_whitespace=”1″ text_color=”#363636″]Get the IP of the miner
Enter the dashboard[/vcj_text_block][vcj_empty_space height=”30px”][vcj_button text=”TRY IT” target=”_self” alignment_mobile=”left” font_size=”12px” radius=”10″ border_size=”2″ full=”” text_color=”#363636″ text_hover_color=”#363636″ background_color=”#ffffff” background_hover_color=”rgba(0,0,0,0.01)” border_hover_color=”#0078aa” animation_speed=”2″ animation_delay=”0″][/vc_column_inner][vc_column_inner width=”1/3″ overflow=”default” css=”.vc_custom_1672903118939{padding-top: 90px !important;padding-right: 50px !important;padding-bottom: 70px !important;padding-left: 50px !important;background-color: #757575 !important;border-radius: 10px !important;}” max_width=”350″ padding_tablet=”50px 50px 50px 50px” css_animation=”fadeInUp”][vcj_icon icon=”icon-equalizer” alignment=”left” target=”_self” icon_size=”36px” icon_color=”#ffffff” animation_speed=”2″ animation_delay=”0″][vcj_empty_space height=”30px”][vcj_heading_simple content2=”HUB PLATFORM” alignment=”left” color_text=”#ffffff” font=”body” weight=”400″ italic=”” size=”m” animation_speed=”2″ animation_delay=”0″][vcj_empty_space height=”20px”][vcj_text_block paragraph_whitespace=”1″ text_color=”#363636″]Provide remote control
Manage miners’ status[/vcj_text_block][vcj_empty_space height=”30px”][vcj_button text=”TRY IT” target=”_self” alignment_mobile=”left” font_size=”12px” radius=”45″ border_size=”2″ full=”” text_color=”#363636″ text_hover_color=”#363636″ background_color=”#ffffff” background_hover_color=”rgba(0,0,0,0.01)” border_hover_color=”#0078aa” animation_speed=”2″ animation_delay=”0″][/vc_column_inner][vc_column_inner width=”1/3″ overflow=”default” css=”.vc_custom_1672903139047{padding-top: 80px !important;padding-right: 50px !important;padding-bottom: 60px !important;padding-left: 50px !important;background-color: #c9c9c9 !important;border-radius: 10px !important;}” max_width=”350″ padding_tablet=”50px 50px 50px 50px” css_animation=”fadeInUp” css_animation_delay=”1″][vcj_icon icon=”ti-time” alignment=”left” target=”_self” icon_size=”36px” icon_color=”#ffffff” animation_speed=”2″ animation_delay=”0″][vcj_empty_space height=”30px”][vcj_heading_simple content2=”Check my miner service” alignment=”left” color_text=”#fcfcfc” font=”body” weight=”400″ italic=”” size=”m” animation_speed=”2″ animation_delay=”0″][vcj_empty_space height=”20px”][vcj_text_block paragraph_whitespace=”1″ text_color=”#363636″]Enter the serial number
Check the support coverage[/vcj_text_block][vcj_empty_space height=”30px”][vcj_button text=”TRY IT” target=”_self” alignment_mobile=”left” font_size=”12px” radius=”0″ border_size=”2″ full=”” text_color=”#363636″ text_hover_color=”#363636″ background_color=”#ffffff” background_hover_color=”rgba(0,0,0,0.01)” border_hover_color=”#0078aa” animation_speed=”2″ animation_delay=”0″][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space height=”100″][/vc_column][/vc_row][vc_row full_width=”stretch_row” faster_parallax=”standard” overflow=”default” css=”.vc_custom_1672905317134{padding-top: 100px !important;padding-bottom: 100px !important;background: #b2b2b2 url(https://gstest1.btb123.com/wp-content/uploads/2022/03/帮助中心-scaled.jpg?id=58638) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” el_id=”contact us” padding_tablet=”0px 30px 60px 30px” background_image_mobile=”1544″][vc_column css_animation=”fadeInRight” width=”1/2″ css=”.vc_custom_1536934910014{padding-top: 0px !important;}”][vcj_empty_space height=”100px” height_tablet=”70px”][vcj_heading_simple content2=”Contact us” alignment=”left” color_text=”#ffffff” italic=”” size=”xxl” letter_spacing=”2″ animation_speed=”2″ animation_delay=”0″][vcj_empty_space height=”30px” height_tablet=”10px”][vcj_heading_simple content2=”GOLDSHELL SUPPORT” alignment=”left” color_text=”#ffffff” weight=”600″ italic=”” size=”xs” letter_spacing=”10″ animation_speed=”2″ animation_delay=”0″][vcj_empty_space height=”30px” height_tablet=”20px”][vcj_single_image image=”https://cdn.shufflehound.com/theme-element-templates/jevelin/Group-4-copy-8.png” radius=”0″ lightbox=”1″ overlay=”disabled” animation_speed=”2″ animation_delay=”0″][vcj_empty_space height=”60px” height_tablet=”10px”][vc_row_inner][vc_column_inner width=”1/2″][vcj_button text=”Submit a request” target=”_self” alignment_mobile=”left” font_size=”18px” font_weight=”300″ radius=”10″ border_size=”2″ full=”1″ leftright_padding=”60″ text_hover_color=”#ffffff” background_color=”#000000″ background_hover_color=”rgba(0,0,0,0.01)” border_color=”#000000″ border_hover_color=”#ffffff” animation_speed=”2″ animation_delay=”0″][vcj_empty_space height=”20px” height_tablet=”10px”][vcj_button text=”Ticket progress” target=”_self” alignment_mobile=”left” font_size=”18px” font_weight=”300″ radius=”10″ border_size=”2″ full=”1″ leftright_padding=”60″ text_hover_color=”#ffffff” background_color=”#000000″ background_hover_color=”rgba(0,0,0,0.01)” border_color=”#000000″ border_hover_color=”#ffffff” animation_speed=”2″ animation_delay=”0″][vcj_empty_space height=”20px” height_tablet=”10px”][vcj_button text=”Business order” target=”_self” alignment_mobile=”left” font_size=”18px” font_weight=”300″ radius=”10″ border_size=”2″ full=”1″ leftright_padding=”60″ text_hover_color=”#ffffff” background_color=”#000000″ background_hover_color=”rgba(0,0,0,0.01)” border_color=”#000000″ border_hover_color=”#ffffff” animation_speed=”2″ animation_delay=”0″][/vc_column_inner][vc_column_inner width=”1/2″][/vc_column_inner][/vc_row_inner][/vc_column][vc_column css_animation=”fadeInLeft” width=”1/2″ overflow=”default” css=”.vc_custom_1672904965086{padding-top: 90px !important;padding-right: 70px !important;padding-bottom: 90px !important;padding-left: 70px !important;background-color: #ffffff !important;border-radius: 10px !important;}” padding_tablet=”70px 40px 70px 40px”][vc_tta_pageable][vc_tta_section title=”The following information is what you need to know before you create a ticket” tab_id=”1672902079358-9e2bd3df-e5b2″][vc_column_text]
The following information is what you need to know before you create a ticket
- Click FAQ to do self-service if you have payment or miner setup issue.
- Emails are responded to within 48 hours, excluding weekends and holidays. Sending too many emails on same issue is therefore not recommended.
- Check the process here [Click on] if your email address is registered on our official website; if it is not, please check your spam folder.
- Please do not forward your previous emails, as we can see all of your emails regardless of when they were sent.
[/vc_column_text][/vc_tta_section][/vc_tta_pageable][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space height=”100″][/vc_column][/vc_row][vc_row css_animation=”fadeIn” overflow=”default” el_id=”other”][vc_column][vc_row_inner max_width=”733″ css=”.vc_custom_1533553961033{padding-top: 100px !important;padding-bottom: 70px !important;}”][vc_column_inner overflow=”default” css=”.vc_custom_1672906163955{padding-top: 0px !important;background-image: url(https://gstest1.btb123.com/wp-content/uploads/2021/06/51miz-E948931-EADD2E24.png?id=12211) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: contain !important;}”][vcj_heading_simple content2=”More options” color_text=”#8d8d8d” weight=”400″ italic=”” size=”custom” desktop_size=”24px” animation_speed=”2″ animation_delay=”0″][vcj_heading style=”style1″ text_color=”#505050″ size=”custom” desktop_size=”21px” animation_speed=”2″ animation_delay=”0″]
MORE SUPPORT
[/vcj_heading][/vc_column_inner][/vc_row_inner][vc_row_inner equal_height=”yes”][vc_column_inner width=”1/3″ overflow=”default” css=”.vc_custom_1672906507907{padding-top: 200px !important;padding-bottom: 200px !important;background-image: url(https://gstest1.btb123.com/wp-content/uploads/2022/03/payment_画板-1-副本-5.png?id=59209) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][/vc_column_inner][vc_column_inner width=”1/3″ responsive_border=”disabled” shadow=”shadow1″ max_width=”280px” css=”.vc_custom_1534867735800{border-right-width: 1px !important;padding-top: 100px !important;border-right-color: #e8e8e8 !important;border-right-style: solid !important;}” padding_tablet=”50px 30px 30px 30px”][vcj_icon icon=”ti-help-alt” alignment=”left” target=”_self” icon_size=”36px” icon_color=”#fac230″ animation_speed=”2″ animation_delay=”0″][vcj_empty_space height=”20px”][vcj_heading_simple content2=”FAQ” alignment=”left” color_text=”#505050″ font=”body” weight=”400″ italic=”” size=”m” animation_speed=”2″ animation_delay=”0″][vcj_empty_space height=”15px”][vcj_divider width=”fixed” fixed_width=”28″ type=”solid” height=”5″ radius=”40″ alignment=”left” line_color=”#e9e9e9″][vcj_empty_space height=”15px”][vc_column_text]Order
Miner
Payment[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/3″ responsive_border=”disabled” shadow=”shadow1″ css=”.vc_custom_1534867716169{padding-top: 100px !important;}” max_width=”280px” padding_tablet=”50px 30px 30px 30px”][vcj_icon icon=”icon-docs” alignment=”left” target=”_self” icon_size=”36px” icon_color=”#fac230″ animation_speed=”2″ animation_delay=”0″][vcj_empty_space height=”20px”][vcj_heading_simple content2=”TERMS” alignment=”left” color_text=”#505050″ font=”body” weight=”400″ italic=”” size=”m” animation_speed=”2″ animation_delay=”0″][vcj_empty_space height=”15px”][vcj_divider width=”fixed” fixed_width=”28″ type=”solid” height=”5″ radius=”40″ alignment=”left” line_color=”#e9e9e9″][vcj_empty_space height=”15px”][vc_column_text]Order policies
After-sale term
Insurance term[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space height=”100″][/vc_column][/vc_row]